SHIPPING & RETURN POLICY
SHIPPING
-
We process orders every Saturday. Please note that orders won’t be delivered to you on holidays or weekends.
-
Melanin by M3lanin is not responsible for delays during delivery and damage to the product.
-
If your product is damaged please save the packaging in which it came before filing with USPS.
-
The time it takes for your products in transit depends on which shipping type you selected.
-
It takes 48 hours for your tracking number to be active after you have received your tracking number in the email subject “Your order is on its way (order number)”.
RETURNS
-
Melanin by M3lanin does not take returns for safety purposes.
-
Melanin by M3lanin is not taking refunds at this time. Please be careful when ordering, some of our products do contain essential oils.